Eye Infection (Conjunctivitis)
Conjunctivitis is inflammation of the thin layer covering the front of the eye and inside of the eyelids. It can cause redness, irritation, watering or discharge. Speak with an English-speaking doctor online for assessment and advice on appropriate treatment.
If you think you may have tonsillitis, you can speak with an English-speaking doctor online for assessment and treatment where appropriate.”
Symptoms
✓ Red or bloodshot eyes
✓ Watery eyes or discharge
✓ Itching, burning or irritation
✓ Eyelids sticking together, particularly after sleeping
Causes
Conjunctivitis can be caused by viral or bacterial infections, allergies or irritation of the eye. Viral and bacterial conjunctivitis can spread easily between people.
Diagnosis
Diagnosis is often based on your symptoms and medical history. Your doctor may ask about discharge, itching, pain, vision changes and contact lens use. Some eye symptoms require an in-person eye examination.
Treatment
Treatment may include:
• Keep the eye area clean and gently remove discharge
• Wash your hands regularly and avoid rubbing your eyes
• Avoid sharing towels, pillows or eye cosmetics
• Stop wearing contact lenses until your symptoms have resolved
• Antibiotic eye treatment may be prescribed when a bacterial infection is suspected and treatment is clinically appropriate
When should I seek urgent medical care?
• Moderate or severe eye pain
• Changes or loss of vision
• Significant sensitivity to light
• Severe swelling around the eye
• Eye injury or chemical exposure
• A painful red eye if you wear contact lenses
Think you may have an ear infection?
Speak with an English-speaking doctor online.
Ear Infection - FAQs
Can I get treatment for conjunctivitis online?
1
Yes. A doctor can assess many cases of conjunctivitis through an online consultation and advise on appropriate treatment. If a bacterial infection is suspected, prescription treatment may be considered where clinically appropriate. Some symptoms will require an in-person eye examination.
Is conjunctivitis contagious?
Viral and bacterial conjunctivitis can be contagious and may spread through close contact or contaminated hands and objects. Allergic conjunctivitis is not contagious. Regular handwashing and avoiding sharing towels or pillows can help reduce the risk of spreading infection.
2
How long does conjunctivitis last?
3
This depends on the cause. Many uncomplicated cases improve within several days, although some viral infections can last longer. Seek medical advice if your symptoms are worsening or not improving as expected.
Can I wear contact lenses with conjunctivitis?
You should generally stop wearing contact lenses while you have symptoms of conjunctivitis. A painful or significantly red eye in someone who wears contact lenses requires prompt medical assessment because other, potentially more serious, eye infections need to be excluded.
4
Can I speak to a doctor about conjunctivitis while travelling?
5
Yes. If you develop a red, irritated or sticky eye while travelling, you can speak with a Doctorevia doctor online in English. The doctor can assess your symptoms, advise on appropriate treatment and let you know if you need an in-person eye examination.

