Ear Infection (Otitis)

An ear infection can cause ear pain, pressure, reduced hearing or discharge from the ear. Ear infections are common and can affect different parts of the ear. Some improve without specific treatment, while others may require medical assessment and treatment.

If you think you may have tonsillitis, you can speak with an English-speaking doctor online for assessment and treatment where appropriate.”

Symptoms

✓ Ear pain or discomfort

✓ Pressure or fullness in the ear

✓ Reduced or muffled hearing

✓ Fluid or discharge from the ear

Causes

Ear infections may develop after a cold or respiratory infection, or when water or irritation affects the ear canal. They may be caused by viruses or bacteria.

Diagnosis

Diagnosis is based on your symptoms and medical history. In some cases, an in-person examination of the ear may be needed.

Treatment

Treatment may include:

  • Simple pain relief such as paracetamol or ibuprofen, if suitable for you

  • Keeping the affected ear dry

  • Avoiding inserting cotton buds or other objects into the ear

  • Ear drops for certain outer ear conditions, where appropriate

  • Antibiotics when a bacterial infection is suspected and treatment is clinically indicated

When should I seek urgent medical care?

  • Severe or rapidly worsening ear pain

  • Swelling, redness or significant tenderness behind the ear

  • The ear appearing to stick out more than usual

  • Severe dizziness or difficulty with balance

  • Sudden or significant hearing loss

  • Severe headache, neck stiffness or confusion

  • Facial weakness

  • A high fever with significant illness

  • Ear symptoms following a significant head injury

Think you may have an ear infection?

Speak with an English-speaking doctor online.

Ear Infection - FAQs

Can I get antibiotics for an ear infection online?

1

Not every ear infection requires antibiotics. A doctor can assess your symptoms online and advise whether antibiotics or another treatment may be appropriate. In some cases, an in-person examination of the ear will be recommended before treatment can be prescribed.


How long does an ear infection last?

Many mild ear infections begin to improve within a few days. If your symptoms are getting worse, are not improving or keep returning, you should seek medical advice

2


Can an ear infection go away without antibiotics?

3

It depends on your symptoms and the cause of the ear infection. Your doctor can advise whether symptom relief, medication or an in-person examination is appropriate.


Can I fly with an ear infection?

Flying can make ear pain and pressure worse because of changes in cabin pressure, particularly during take-off and landing. If you have significant ear pain or a suspected ear infection before flying, speak with a doctor for advice.

4


Can I speak to a doctor about an ear infection while travelling?

5

Yes. If you develop ear pain or other ear symptoms while travelling, you can speak with a Doctorevia doctor online in English. The doctor can assess your symptoms, advise on appropriate treatment and let you know if you need an in-person ear examination.